We’re excited to announce that starting today we’ll begin rolling out significant updates to the Getaround driver pre-trip vehicle inspection process. The updates will include new prompts for key instructions, documenting pre-existing vehicle damage and will mandate the collection of vehicle condition photos.

These improvements are designed to streamline the pre-trip process, communicate next-steps more clearly, and collect the necessary documentation for vehicle conditions. The new and improved process will ensure better accuracy and efficiency for claims processing and vehicle inspections record keeping for both renters and owners alike.

We trust that you’ll enjoy the benefits of these user-focused improvements, and we’re excited to dig into optimizing the post-trip processes next. We welcome your feedback, so let us know what you think of the changes. And, as always, thank you for being part of our carsharing community!

Pre-trip inspection checklist
Exterior inspection walkthrough
Exterior damage prompt
Pre-trip key location prompt
Pre-trip key lockbox prompt
Pre-trip reminders prompt